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ABOUT WSAA

We provide an independent forum dedicated to keeping acquirers, ISO’s and MLS’s educated and informed on the ever-changing needs of the financial services industry.

The Western States Acquirers Association is a not-for-profit organization. We fund each of our events through exhibitor sponsorships and attendee registration fees. The attendees and exhibitors we serve primarily sell acquiring related services directly to the retail and ecommerce industries. WSAA welcomes all who want to attend our educational seminars and breakout sessions custom tailored for professional bankcard sales representatives like ISOs, MLSs and technology companies serving financial institutions and consumer retail sectors.

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Meet Our Board

Below are the WSAA board members. We are grateful for their contributions and involvement with WSAA.

OFFICERS

Jason Putnam

President

SVP, Merchant Services – TIB - The Independent Bankers Bank, N.A.

Jason Putnam is the Senior Vice President of Merchant Services for TIB – The Independent Bankers Bank, N.A. For nearly 23 years, he has worked with Merchants, Financial Institutions, ISOs, ISVs, 3rd Party Vendors, and Software Providers to deliver solutions in the payment arena and grow strategic partnerships. Jason heads TIB’s in-house solutions for merchant services, including sales, operations, and merchant & bank support. Prior to joining TIB in 2015, Jason held a variety of positions in sales, sales management, client relations, and business development for SignaPay, First American Payment Systems, and Chase Paymentech. He has served on the board of the Western States Acquirers Association since 2009.

Deborah Camm

Vice President

Managing Partner, Oasis Consulting

Ms. Camm has held a seat on the Board of Directors for Western States Acquirer’s Association for over 10 years. Ms. Camm is a highly skilled executive in the payment space who exhibits an unparalleled combination of Senior Leadership, Business Development, C-suite networking, Sales, Relationship Management, and Program Implementation acumen. With over twenty-two years of Merchant Bankcard experience Ms. Camm is widely recognized as a creative, energetic leader in the merchant acquiring business. Throughout her career Ms. Camm has held leadership positions with premier companies in the payments industry. Recently Ms. Camm served as First Vice President of Merchant Acquiring for SafraPay Inc. where she led the launch of the Digital Merchant, Business Banking and Credit Card Program as well as managed the implementation of various platform initiatives. For over nine years Ms. Camm held the role of Vice President of Sales and Business Development and Client Relations at Merrick Bank. Under her leadership, Ms. Camm’s team was responsible for managing and expanding wholesale BIN partnerships, VAR and referral relationships, expanding new product acceptance, processor relations, Card Brand partnerships and marketing. Prior career experience includes key executive positions with Humboldt Bank Merchant Services, USAePay, and Planet Payment. She has consistently focused on relationship development, revenue attainment, and the creation and execution of innovative solutions for a wide array of clients.

Lane Conner

Treasurer

CEO - Fuzse, Inc.

Lane Conner is the Founder and CEO of Fuzse, a fintech organization which specializes in working with mobile app, custom software, and web development firms to bring more advanced solutions for easier e-commerce.  Fuzse is the latest fintech venture from Conner, who was one of the co-founders and first employee of the Jerry Jones-backed Blue Star Payment Solutions, a sister company to the Dallas Cowboys.  In 2015, Blue Star was acquired by private equity firm Providence Equity Solutions and is now operating as Stack Sports.  Prior to Blue Star, Lane led the Strategic Partnership channel at First American Payment Systems.  He entered the payments industry in 2010 at startup Century Payments.  Lane is a leader in the electronic payments industry, sitting on The Green Sheet Advisory Board and the Treasurer of the Western States Acquirers Association.  In 2017, the Dallas Business Journal named Lane to their top 40 Under 40 influencers in the Dallas area and he now sits on their Board of Directors.  In, 2018 Parkland Hospital named Lane to its cohort of Community First Award Recipients for his work in Dallas County, the Electronic Transactions Association named Lane to their top 40 Under 40 influencers in the Payment Industry in the United States, and BBVA Compass Bank presented Lane with the Small Business Disruptor Award

Scott DeFazio

Secretary

Client Business Executive, Partner Solutions – Fiserv

Scott DeFazio currently holds the position of Client Business Executive, Partner Solutions for Fiserv. During his 20-year industry career he has held key positions at established ISOs and financial institutions. From 1998 to 2012, Scott held key positions at Humboldt Bank Merchant Services, later acquired by Moneris Solutions. From Moneris Solutions he held recruitment roles at Pivotal Payments and Platinum Choice Bancard until opening his own Bankcard Industry consulting firm oneSOURCE Business Advisors in 2014 until he returned to the recruitment role in 2018 with First American Payment Systems.

DIRECTORS

Kate Holloway

Assistant Vice President – Bank Card Projects at Bankers’ Bank of the West

Serving as a team leader, relationship specialist, training facilitator, and cross-functional operations manager she seeks to ensure that strategic change initiatives meet the organization’s objectives. She drives the execution of processes and projects that support client banks, introduce new services and programs, and maximize the business’s financial performance. Additionally, Kate is a Certified Payment Professional, has led as a speaker and event organizer, and has held several leadership positions for varied professional committees. Prior to joining Bankers’ Bank of the West in 2013, Kate acted in different positions spanning leadership, research, customer and partner support, product launch, and account management for Elavon and Total Merchant Services. She began serving on the board of the Western States Acquirers Association in 2020.

John Newton

VP, Strategic Partnerships – First American Payment Systems

John Newton is the Vice President of Sales for First American Payment Systems.  For nearly 20 years, he has worked with merchants, ISOs, ISVs and Financial Institutions to deliver payment solutions and build partnerships.  John heads First American’s strategic partner channel, which drives recruitment of new partners and serves the growth and management of existing partners.  John spent his early years in the payments industry at Chase Paymentech and led Columbus Merchant Services. 

Alice Kong

CEO - One World Solutions, Inc.

Alice Kong is a veteran of the payments processing world with over 40 years of industry experience. Ms. Kong started her career at Bank of America where she worked for 18 years. She learned the business from the ground up and steadily progressed up the ranks to National Sales Manager. Afterwards, Ms. Kong sold on the national sales team for First USA (now Chase/Paymentech) and for National City Processing. In 1998, Ms. Kong joined BuyPass, shifting her role from a direct sales executive pursuing merchant business to recruiting sales representatives. This shift further rounded Ms. Kong’s expertise in the processing business providing her a perspective from both sides of the processing world. Ms. Kong transitioned through the acquisition of BuyPass by Concord EFS and ultimately the merger between Concord EFS and First Data. Through the various mergers and acquisitions, Ms. Kong has worked with the top five payment processors in the nation.

Chase Oelkers

VP, Sales & Business Development – Payouts Network, Inc.

For over 27 years, he has excelled in developing strategic partnerships with Merchants, Financial Institutions, ISOs, ISVs/VARs, Payment Facilitators and Tier I Acquirers and Payment Processors in an effort to deliver “best in class” solutions throughout the Payments industry. Chase oversees Sales and Business Development responsibilities for Card Issuers and Financial Services companies for Payouts Network, Inc. Prior to joining Payouts Network in 2020, Chase has held a variety of positions in Consulting, Professional Services, Sales, Sales Management, and Business Development for FIS/WorldPay, Aperia, SecureNet Payment Systems, PAX Technology, ExaDigm, Hypercom and First Data. Chase currently serves as a Director for the Western States Acquirers Association.

Matt Dreise

VP, Business Development - Select Bankcard

Matt has over 12 years of Industry experience in the ISO world, working with large established organizations to start ups. Through his exceptional selling skills and relationship building Matt has thrived in the industry. Mr. Dreise joined Select Bankcard in early 2011 during its formation. Processing its first transaction in February 2011 and through organic growth, under Mr. Dreise’s sales leadership, Select Bankcard has grown to over $2.5B in annual processing volume. This has been achieved through two main sales channels, that being Community Banks and Agents/ISO’s.

past presidents

Sherry Friedrichsen

Western Regional Sales Manager - General Credit Forms, Inc.

Sherry’s’ seasoned career spans over four decades in the Acquiring Industry, starting with Bank of America in 1973 where Sherry was National Accounts Sales Manager – Midwest Region, selling merchant acquiring services to Major National Accounts. In 1985 Sherry went to work at Modular Data Inc., one of the first “host based” processers for Electronic Data Capture (EDC). In 1989, she went to work for General Credit Forms, Inc. (GCF) providing POS supplies and supply programs to the acquiring industry. This is Sherry’s 30th anniversary with GCF. Sherry served as President of the Bankcard Association of Southern California (BASC) from 1998 – 2002. The organization was later dissolved in 2003 and she felt the need to start an acquiring association to provide networking and educational services to the ISO/MLS community. With the help of several industry volunteers, she founded the Western States Acquirer’s Association where she was President from 2003 – 2006.

Steve Eazell

Senior Manager of Sales, Strategic Partnerships - First American

Steve Eazell is a tried-and-true veteran of the payment industry, experiencing great success for over 25 years. Steve is VP of Sales for Advanced Mobile Payment (AMP), a global payment terminal provider. Steve is responsible for managing sales in the US, as well as, developing strategic partnerships with ISOs, ISVs, VARs, Payment Facilitators and Financial Institutions. He is also one of the founders of WSAA and a former President (2010-2013). He continues to serve on the board as President Emeritus. He also serves on the advisory board for both The Green Sheet and ISO & Agent Magazine. Steve has also served on numerous committees for the Electronic Transaction Association and speaks at various conferences and trade shows. He is also quite active with his church and is happily married to his wife Diana for over 30 years. Steve and his wife have an accomplished daughter who in the process of finishing her master’s degree down in Southern California.

Pat Ford

VP, ISO Solutions – Fiserv

Pat is a veteran of the payments space with over thirty-five years’ experience working for, and with, the premier providers in the industry. He has held increasingly responsible positions with processors including Worldpay, Vantiv, and TSYS, in addition to leading the Direct Sales group at Humboldt Merchant Services. His business passions include building and leading world-class client-facing organizations, fostering team member engagement, enhancing client relationships, and managing strategic contract negotiations.

ADVISORY BOARD

Peggy Bekavac Olson

President & CEO - Strategic Marketing

Peggy is a payments industry veteran with more than 25 years’ experience. She founded Strategic Marketing in 2009 to help companies develop strategies, build and enhance brand, promote products and services, and improve lead generation capabilities—all with the goal of growing revenue. Strategic Marketing provides fractional CMO and marketing department services for clients spanning the entire payments ecosystem, including ISOs, ISVs/VARs and fintechs to POS OEMs and deployers, processors, gateways, acquirers and card brands. Peggy is a sought-after speaker, frequently quoted in popular payments publications and has served on a variety of volunteer committees for the Electronic Transactions Association (ETA) and ATM Industry Association (ATMIA). She is also a past director on the board of Women’s Network in Electronic Transactions (WNet). Prior to Strategic Marketing, Peggy was vice president of marketing and communications for TSYS and Vital Processing Services.

Mario Carrillo

Senior Manager, Mobility Solutions and Payment Technologies at Panasonic Systems Solutions, North America

Mario has a lifetime of experience in the payments business, working in leadership roles with First Data, Ingenico and Panasonic. With vast experience in both domestic and international payment solutions. Currently, Mario holds management positions at Panasonic Corporation of North America, in product development, business development and payment solutions. Working with both domestic and international markets for enhanced technologies in various market segments. With Panasonic’s focus on Tier I and Tier II customers, an extensive exposure to developing new technologies for enhancing their customer experience while improving operational efficiencies surrounding their payment’s eco-system. Retail, QSR, Food Services, Field Services, Hospitality, Health Care, Enterprise, Stadium and Resorts are just some of the divisions that Panasonic is engaged.

Amanda Beam

Director, Partner Relations – Humboldt Merchant Services

Amanda has been with Humboldt Merchant Services for more than 13 years. During this time she’s held a variety of positions, developing and strengthening her industry knowledge, ranging from Call Center Customer Service Representative, Support Specialist, Technical Support, Customer Service Lead, Sales Relations, Merchant Processing Manager, and most recently, Director, Partner Relations. She has a thirst for knowledge and is never done learning! She is a Certified Payments Professional (CPP) and has been involved with Wnet since 2014. Amanda is genuine, charismatic, supportive, and reliable. She resides in Northern California and this Mother of three enjoys collecting miniatures, and spends her non-working hours volunteering in the classroom, child-shuttling, and when she’s not coaching sports, being the number one fan on the sidelines.

Glenn B. Smith

Leader, Complex Accounts & Integrated Partnerships – NCR, Payment Solutions

Glenn Smith entered the payment space 10 years ago and has since worn many hats; recruiting ISVs and ISOs, merchants sales in collaboration with software companies, and leading teams responsible for the support and growth of strategic partners. In 2019 he accepted a role as Director, Relationship Management at NCR where he managed their top ISV and ISO partnerships. Glenn is now responsible for recruiting key accounts and integrated partnerships within NCR’s rapidly growing payments division. A self-proclaimed payments lifer, Glenn is excited to see what the future holds for all of us in the acquiring space as we continue to move towards more technology driven solutions.

Stephanie Shotwell

VP, Business Development - Worldpay from FIS

Stephanie Shotwell is VP of Business Development for Worldpay, by FIS. She has been in the industry for nearly 20 years.  She has worked directly with financial institutions, ISO Partners, ISV’s, POS Solutions as well has lead a Direct Sales team in a director of training role that comprised of creating and delivering best in class training for the Payment Industry.  She prides herself in taking primary responsibility for the ISO partnership relationship in all stages of development and execution. Her primary role consists of, portfolio management, partnership development and execution of revenue protection, growth strategies, as well as delivering solutions with her Strategic Partnerships.

The Western States Acquirers Association is a not-for-profit organization. We provide an independent forum dedicated to keeping acquirers educated and informed on the ever-changing needs of the financial services industry.

Registration

WSAA 2021 COVID-19 MESSAGE

Western States Acquirers Association is committed to hosting a safe and successful show in 2021. We are currently assessing the regulatory guidelines concerning vaccinations, COVID testing, masks and social distancing. At present, none of these are requirements for our 2021 WSAA conference. We will continue to monitor the COVID-19 situation with the CDC, the state of Texas, city of Fort Worth and Tarrant County to understand changes in their event requirements. As the conference grows closer, there is the possibility of guideline changes. However, it is the intention of WSAA to adhere to the most recent directives when the event occurs in October.